Privacy Policy
Commitment to Privacy
At Earsonic Hearing Centre, we are committed to protecting your privacy and maintaining the confidentiality of your personal information.
We understand that the proper collection, use, and disclosure of your personal data are fundamental to the services we provide and your experience with us. We take privacy seriously and ensure that your personal information is handled with the utmost care and respect.
Use and Disclosure of Personal Information
The personal information we collect may include, but is not limited to, your name, date of birth, address, health history, records of your visits to Earsonic Hearing Centre clinic, and any hearing-related services you have received. We may use your personal information for the following purposes:
To communicate with you, your family, and other healthcare providers (including audiologists, general physicians and/or specialists like otolaryngologists) to ensure the continuity of your hearing care.
To manage internal operations, such as risk-management activities, and fulfill our service obligations to you.
To process benefits or entitlements you may be eligible for.
To place orders for hearing aids and related products through our approved suppliers.
To conduct quality improvement activities, such as client satisfaction surveys.
To comply with legal and regulatory requirements, and for any other purposes permitted or required by law.
We use your personal health information strictly for direct care and administrative purposes. Access to your personal health records is limited and safeguarded. Earsonic Hearing Centre retains client records in compliance with applicable privacy laws and regulations.
Your privacy and security are our top priority, and under no circumstances will we sell or share your personal data with third parties for marketing purposes.
Client Consent
You may be asked to provide verbal or written consent when we need to release certain personal information for the continuity of your care or to perform specific procedures. By providing us with your personal health information, you are giving consent for Earsonic Hearing Centre to:
Provide hearing assessments, treatments, and services.
Communicate with referring physicians or healthcare providers to ensure proper care.
For hearing aid prescriptions and treatment plans, communicate with the prescribing audiologist or healthcare professional (if different that our audiologist).
Contact you with relevant information, services, or resources that may benefit your hearing care.
We will always seek your explicit consent before using your personal data for purposes beyond those described in this Privacy Policy.
Accuracy of Your Information
We rely on you to ensure that the personal information you provide is accurate.
If you believe any of the information we hold is incorrect or incomplete, please contact us so we can update it.
Security of Your Personal Information
We use a variety of security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include secure servers, encryption, and other industry-standard protocols to ensure the confidentiality of your information.
Personal Information and Cookies
Earsonic Hearing Centre does not distribute personal information provided through our website (https://www.earsonic.ca). We keep all information confidential and do not solicit, send junk email, or sell contact information to third-party mailing lists. Any information you send us is strictly received and protected for internal use only.
As you browse Earsonic Hearing Centre's website, advertising cookies may be placed on your computer to help us better understand your interests. Our display advertising partners then enable us to present you with retargeting ads on other websites based on your previous interactions with https://www.earsonic.ca. These cookies help us show you relevant advertisements based on your browsing behavior. The techniques used by our advertising partners do not collect personal information such as your name, email address, postal address, or phone number.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, with an updated "Effective Date" at the top of this page.
Contact Us
If you have any questions or concerns about our privacy practices or the handling of your personal information, please contact us at:
Earsonic Hearing Centre
info@earsonic.com
(613) 632-2444
#206 – 1062 Ghislain St Hawkesbury ON K6A3B2